JISInfo_blog-mastheadLogoOnly-1

JIS Updates and Information Blog

    Planned Outage - Hardware Maintenance: March 23, 2025

    Posted by JIS Service Desk on March 21, 2025 at 8:30 AM

    Good morning,

    JIS will be performing system maintenance on Sunday, March 23rd between 5 PM and 10 PM. Case Management Systems (DCS/WebDCS, TCS/WebTCS, PCS, and the Jury application) will not be available during this time. MiFILE, Case Search, and Public Case Search will be available; however, integration with the Case Management System will be unavailable until the completion of maintenance.

    The following locations will be affected:
    • 17th District Court – Redford
    • 24th District Court – Allen Park
    • 27th District Court – Wyandotte
    • 32A District Court – Harper Woods
    • 34th District Court – Romulus
    • 45B District Court – Oak Park
    • 46th District Court – Southfield
    • 47th District Court – Farmington
    • 54B District Court – East Lansing
    • Alger County
    • Baraga County
    • Barry County
    • Gogebic County
    • Gratiot County
    • Houghton County
    • Ionia County
    • Isabella County
    • Kent County
    • Keweenaw County
    • Luce County
    • Mackinac County
    • Ontonagon County
    • Schoolcraft County
    • Shiawassee County
    • Van Buren County
    Read More

    Topics: micourt, portal, circuit, district, jury, probate, juvenile, adoption

    TCS/WebTCS - Revised Caseload Quick Reference Guides March 17, 2025

    Posted by JIS Service Desk on March 17, 2025 at 2:15 PM

    Attention TCS/WebTCS Courts (Circuit, Juvenile, Probate)

    JIS has revised the TCS Caseload Quick Reference Guides (QRG) to better align with the caseload instructions.   The following updates were made:

    • In the Circuit Court Quick Reference Guide:
      • Juvenile case types, Adoption case types, Miscellaneous Family and Ancillary case types have all been incorporated into the Circuit QRG.   These case types are all reported under Circuit Court for caseload purposes.
      • Some terminology and helpful troubleshooting tips have been reworded to accommodate both Circuit and Juvenile.
    • The Juvenile Quick Reference Guide has been retired.
    • In the Probate Quick Reference Guide:
      • Adoption case types, Miscellaneous Family and Ancillary case types were removed. These case types are reported under Circuit Court for caseload purposes.

    Please be mindful that if a Probate clerk processes Adoptions and other Probate case types in the Probate office, they will need to have both QRG booklets available (Circuit and Probate) for reference depending on the case type being processed.

    These two caseload quick reference guides can be found on the JIS Self-Service Portal/Knowledge Base.  https://servicedesk.courts.michigan.gov


    Read More

    Topics: circuit, probate, juvenile

    Make Sure You Have Your OneCourtID Ready!

    Posted by JIS Service Desk on March 3, 2025 at 3:46 PM

    comm_3_3

     

    Read More

    Topics: micourt, portal, circuit, district, jury, probate, juvenile, adoption

    What You Can Expect!

    Posted by JIS Service Desk on February 28, 2025 at 2:28 PM

    comm_2_28

     

    Read More

    Topics: micourt, portal, circuit, district, jury, probate, juvenile, adoption

    The JIS Support Center Is Coming!

    Posted by JIS Service Desk on February 26, 2025 at 3:50 PM

    comm_2_26

     

    Read More

    Topics: micourt, portal, circuit, district, jury, probate, juvenile, adoption

    Coming Soon...

    Posted by JIS Service Desk on February 24, 2025 at 2:01 PM

    supportCenterAnnouncement-coverSmall

     

    Read More

    Topics: micourt, portal, circuit, district, jury, probate, juvenile, adoption

    PCS Updates - February 18, 2025

    Posted by JIS Service Desk on February 14, 2025 at 3:02 PM

    Software updates will be applied to the PCS application and will be available for use on Tuesday, February 18, 2025.

    Click PCS Updates – February 18, 2025 to view details.

    Updates In Brief

    • Various forms were updated in accordance with SCAO.
    • Criminal History Records - EJUD or MJUD screen has been updated.
    Read More

    Topics: jis release, probate, juvenile

    Lunch & Learn: The MiCOURT Platform/JIS Self-Service Portal - January 23, 2025

    Posted by JIS Service Desk on January 16, 2025 at 4:03 PM

    Please join our training on the MiCOURT Platform/JIS Self-Service Portal. This training will be focusing on understanding the basic features and options offered.

    Whether you're a beginner to the Portal or just looking to enhance your knowledge, this quick training will help users familiarize themselves with the layout, menus, and icons to navigate efficiently, and it will also offer an introductory tutorial to Ticket Submission, Managing Incidents, and the Knowledge Base. This Lunch and Learn will be valuable to all JIS users including DCS/WebDCS, TCS/WebTCS, PCS, Jury, MiCOURT Platform, and Portal tools!

    Register for the JIS Self-Service Portal Lunch and Learn!

    Read More

    Topics: micourt, portal, circuit, district, jury, probate, juvenile, civil, adoption

    TCS Lunch & Learn: Eligible Cases Report - January 15, 2025

    Posted by JIS Service Desk on January 6, 2025 at 3:59 PM

    Dear JIS TCS Courts:

    The Customer Success Team is hosting a Lunch and Learn to review the CHR Eligible Cases Report!

    The TCS CHR Report is an excellent tool for confirming that Electronic Judgments have been submitted to MSP. The CHR Report tracks both EJUDs (Electronic Judgments) and MJUDs (Modified Judgments, including those related to successful and unsuccessful deferrals). If you would like to learn more about the CHR Report and the data entry required to populate it, please join us on Wednesday, January 15th, 2025 at 11:30 AM.

    Register for the TCS Eligible Cases Report Lunch and Learn!

    Read More

    Topics: circuit, probate, juvenile, adoption

    TCS Caseload Report Reminder - December 2024

    Posted by JIS Service Desk on December 16, 2024 at 10:46 AM

    All JIS TCS Courts:

    The end of the year is fast approaching! JIS encourages courts to begin running the caseload report in your application to review the data and correct any errors to ensure the data is accurate prior to uploading/syncing and verifying the report in MCAP in January.

    In preparation for submitting your caseload report, we recommend reviewing the following Knowledge Articles:

    Read More

    Topics: circuit, probate, juvenile, adoption

    Caseload Report Reminder - October 2024

    Posted by JIS Service Desk on October 3, 2024 at 9:53 AM

     All JIS Courts:

    The end of the year is fast approaching!  JIS encourages courts to begin running the caseload report in your application to review the data, and correct any errors to ensure the data is accurate prior to uploading/syncing and verifying the report in MCAP in January.

    Questions can be submitted via the JIS Self-Service portal - https://servicedesk.courts.michigan.gov.

    Read More

    Topics: circuit, district, probate, juvenile, adoption

    PCS Updates - October 30, 2023

    Posted by JIS Service Desk on October 20, 2023 at 12:30 PM

    Software updates will be applied to the Probate Court System (PCS) and will be available for use on Monday, October 30, 2023.  

    Administrators wishing to obtain access to Juvenile Set Aside data should contact the service desk for assistance prior to December 30.

    Read More

    Topics: jis release, probate, juvenile

    Subscribe to Receive Blog Updates!

    Recent Posts