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JIS Updates and Information Blog

    DCS/WebDCS - Partial Resolution to Issues Post 12/19/24 Maintenance for ePay and GarnIT Applications

    Posted by JIS Service Desk on December 20, 2024 at 3:40 PM

    Attention DCS Courts with ePay and GarnIT Applications

    12/20/2024 UPDATE #2

    The issue we notified you about earlier today is partially resolved. Transactions successfully accepted are now flowing through as expected.

    JIS has evidence, however, of several ePay transactions at different court locations since yesterday that were accepted by the ePay application, but which did not successfully process into DCS. Thus, we advise all ePay courts to do the following:

    • 1 – Check for any Web Exception Records via the Web File Inquiry and Update screen that may need to be resubmitted.
    • 2 – Use your CEPAS/PayPoint accounts to review transactions yesterday and today to confirm payments have completely processed into the DCS application. Any that have not processed will need to be manually rung by the court.

    JIS will also reach out to the impacted ePay court administrators individually on Monday, December 23, 2024 with a Service Desk Incident ticket, listing cases to review for accepted payments in PayPoint.

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    Topics: district

    DCS/WebDCS - Ongoing Issues Post 12/19/24 Maintenance for ePay and GarnIT Applications

    Posted by JIS Service Desk on December 20, 2024 at 10:15 AM

    It has come to our attention that payments made through the applications may not be processing through for all courts since services were reported as restored yesterday afternoon.

    JIS is actively working to restore the complete functionality of the applications. We will provide a further update when conditions warrant.

    We apologize for the inconvenience this has caused for you and your customers. Thank you for your patience as we work through this issue.

    JIS Service Desk

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    Topics: district

    DCS/WebDCS - 12/19/24 Maintenance Complete for ePay and GarnIT Applications

    Posted by JIS Service Desk on December 19, 2024 at 3:56 PM

    Attention DCS Courts With ePay and GarnIT Applications

    In a previous communication, we reported that there would be a brief downtime for maintenance of the ePAY and GarnIT applications. We are pleased to report that this maintenance has been completed and the applications are now available for use.

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    Topics: district

    DCS/WebDCS - 12/19/24 Downtime for ePay and GarnIT Applications

    Posted by JIS Service Desk on December 17, 2024 at 8:48 AM

    Attention DCS Courts With ePay and GarnIT Applications

    Maintenance consisting of a server change will be taking place on the following date and time. The two websites will not be available for use by customers during this maintenance. During this time a message will be displayed on each website stating the application is not available due to maintenance.

    DATE: Thursday, December 19, 2024
    TIME: 10:00 AM - 12:00 PM

    No action is required by the impacted courts. A communication will be sent by JIS when the work is completed and the website applications are available for use again.

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    Topics: district

    TCS Caseload Report Reminder - December 2024

    Posted by JIS Service Desk on December 16, 2024 at 10:46 AM

    All JIS TCS Courts:

    The end of the year is fast approaching! JIS encourages courts to begin running the caseload report in your application to review the data and correct any errors to ensure the data is accurate prior to uploading/syncing and verifying the report in MCAP in January.

    In preparation for submitting your caseload report, we recommend reviewing the following Knowledge Articles:

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    Topics: circuit, probate, juvenile, adoption

    DCS Caseload Report Reminder - December 2024

    Posted by JIS Service Desk on December 13, 2024 at 9:45 AM

    All JIS DCS Courts:

    The end of the year is fast approaching! JIS encourages courts to begin running the caseload report in your application to review the data and correct any errors to ensure the data is accurate prior to uploading/syncing and verifying the report in MCAP in January.

    In preparation for submitting your caseload report, we recommend you read through Knowledge Article 11496: DCS/WebDCS - Preparing Caseload and Delay in Criminal Proceedings with a Change in Judge. Key points of discussion in this article include:

    • This document is intended for District Court System (DCS) courts with a new judge taking the bench in January.
    • The DCS annual Caseload Report does not account for Judge of Record “as of” a certain date.
    • The court’s annual Caseload Report and 4th Quarter Delay in Criminal Proceedings Report must be submitted to the SCAO Michigan Court Application Portal (MCAP), Caseload Reporting System (CRS) and Delay in Criminal Proceedings (DCP) applications before all the open files can be reassigned to a new judge.
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    Topics: district

    TCS/WebTCS Updates - December 09, 2024 Release Delay

    Posted by JIS Service Desk on December 6, 2024 at 7:30 AM

    Update: To ensure an optimal experience for courts, the upcoming software updates to the Trial Court System (TCS/WebTCS) will be delayed one week. A previous announcement stated these updates would be made available on Monday, December 09, 2024; instead, these updates will become available for use on Monday, December 16, 2024.

    Click TCS/WebTCS Updates – December 16, 2024 to view details.

    Updates In Brief

    • New payment type (TX) added.
    • Event codes added and retired.
    • PACC Codes updated.
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    Topics: jis release, circuit, juvenile

    TCS/WebTCS Updates - December 09, 2024

    Posted by JIS Service Desk on November 27, 2024 at 7:30 AM

    Software updates will be applied to the Trial Court System (TCS/WebTCS) and will be available for use on Monday, December 09, 2024.

    Click TCS/WebTCS Updates – December 09, 2024 to view details.

    Updates In Brief

    • New payment type (TX) added.
    • Event codes added and retired.
    • PACC Codes updated.
    Read More

    Topics: jis release, circuit, juvenile

    PCS Updates - November 18, 2024

    Posted by JIS Service Desk on November 8, 2024 at 10:30 AM

    Software updates will be applied to the PCS application and will be available for use on Monday, November 18, 2024.

    Click PCS Updates – November 18, 2024 to view details.

    Updates In Brief

    • Removal of two forms to meet 2023-36 ADM compliance.
    • Various forms were updated in accordance with SCAO.
    Read More

    Topics: jis release, juvenile, PCS

    DCS/WebDCS Updates - November 18, 2024

    Posted by JIS Service Desk on November 8, 2024 at 7:30 AM

    Software updates will be applied to the District Court System (DCS/WebDCS) application and available for use beginning on Monday, November 18, 2024.

    The release version will read 2024/3 on the District Selection and Operator Menu screen. Please review and distribute this information to court staff.

    Click DCS/WebDCS Updates - November 18, 2024 for details.

    Updates In Brief

    • Updates to Civil Primary Attorney and Additional Attorneys List
      • IMPORTANT CHANGE: When there is an existing attorney of record for a party (Primary Attorney), it can now only be updated on the Civil Online Case Entry screen using the Prim Atty field or using actions provided on the ADDITIONAL ATTORNEYS LIST screen.
    • Driver License Number validation edits removed from several screens, programs, and reports.
    • Bar code and Judge fields expanded to 6 digits on several screens.
      Reminder: 5 and 6-digit bar numbers (10000 and above) are reserved for members of the State Bar of Michigan.
    Read More

    Topics: jis release, district

    TCS/WebTCS Updates - October 14, 2024

    Posted by JIS Service Desk on October 11, 2024 at 12:30 PM

    Software updates will be applied to the Trial Court System (TCS/WebTCS) and will be available for use on Monday, October 14, 2024.

    Read More

    Topics: jis release, circuit, juvenile

    Reminder! PCS and TCS Juvenile Courts - Effective October 1, 2024

    Posted by JIS Service Desk on October 10, 2024 at 8:41 AM

    Attention All JIS PCS and TCS Juvenile Courts:

    Read More

    Topics: juvenile

    Jury Updates - October 14, 2024

    Posted by JIS Service Desk on October 8, 2024 at 3:59 PM

    Software updates will be applied to the Jury application and will be available for use on Monday, October 14, 2024.

    Read More

    Topics: jis release, jury

    Caseload Report Reminder - October 2024

    Posted by JIS Service Desk on October 3, 2024 at 9:53 AM

     All JIS Courts:

    The end of the year is fast approaching!  JIS encourages courts to begin running the caseload report in your application to review the data, and correct any errors to ensure the data is accurate prior to uploading/syncing and verifying the report in MCAP in January.

    Questions can be submitted via the JIS Self-Service portal - https://servicedesk.courts.michigan.gov.

    Read More

    Topics: circuit, district, probate, juvenile, adoption

    Corrected Details Link: PCS Updates - October 07, 2024

    Posted by JIS Service Desk on September 30, 2024 at 8:54 AM

    Software updates have been applied to the PCS application and will be available for use on Monday, October 07, 2024.

    Please note, changes have been made to several forms to address amendments and additions to court rule MCR 3.901 et seq. and the Justice for Kids and Communities legislation. As we continue to update the remaining forms changes, we will notify PCS Users of their availability.

    Click PCS Updates – October 07, 2024 to view details.

    Updates In Brief

    • Juvenile Cash Register screen revisions.
    • Various Forms were updated in accordance with SCAO.
    Read More

    Topics: jis release, juvenile, PCS

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